Computer Systems: PC Compatibles, MAC
Operating Systems: Windows 2000, Windows XP Professional and MAC OS X
Networks: Windows, Banyan, Novell
Software: Microsoft Office Professional (Word, Excel, PowerPoint, Access, Outlook) HP Open Mail, Entourage, Photoshop CS, Fireworks, Dreamweaver, Adobe Acrobat
Special Skills: Vendor Relations, Desktop Support, Information Security, Web Page Design, Graphics Design, HTML, CSS, JavaScript, PHP

SPECIAL CERTIFICATIONS :

• GIAC SANS (Security Essentials with CISSP CBK)
• Information Security Awareness
• Website Design (211 hour program)
• Website Maintenance (84 hour program)
• CIW Master Site Designer, CIW Professional, CIW Foundations
• HIPAA (Security)
• HTML 4.0, Internet Concepts, Computer Industry Knowledge, Internet Technology Fundamentals, Internet Security, TCP/IP Administration

EXPERIENCE:

1999-Present Consultant
Projects include but are not limited to:

• Project Management
• IT Training
• Vendor Relations, RFI and RFP
• Consultant, Website designer/developer, graphic designer (web and print)
• IT Customer Service
• Webmaster for several websites
• Speaker/Trainer on information security
• Instructor Creative Writing, seven different corses, Adult Learning Center

1997-1999 System Support Analyst Sprint Long Distance Division

• Desktop support of call center users and administrative staff on NT 4.0 meeting or exceeding SLA's
• Designed courseware and taught classes to new hires
• Performed hardware and software upgrades
• Vendor Relations, RFI and RFP
• Performed maintenance on LAN including add and delete users, run virus scan, user connectivity and nightly back-ups
• Served as a team member for the creation of the Project Management Template that was then utilized as a standard for all future projects
  

1992-1997 Computer Consultant GBE

• IT and business project management
• Vendor Relations, RFI and RFP
• Prepared client sites for Y2K compliance and disaster recovery planning
• Analyzed customer requirements, installed computer systems and provided hardware and software technical support and IT training
• Analyzed most effective presence on the Internet for customers

EDUCATION:

• Internet and Web Development, University of New Mexico (completed and certified)
• SANS Institute (completed and certified)
• Computer Science, University of New Mexico (completed and certified)
• Art School of Westport, Commercial Art

AWARDS:

• 16 Web Design Awards 1998-2003
• National Distinguished Contributors Award 1998 Sprint
• Sprint Excellence Award 1998
• International Who's Who of Entrepreneurs Award for 1996
• Computer Industry Who's Who World Wide Award for 1992/1993
• Computer Industry Who's Who Award for 1989, 1990 and 1991
• Sterling's Who's Who Award "Executive Edition"
• Sterling's Who's Who Award "Executive Edition, Lifetime Achievement"

PROFESSIONAL ASSOCIATIONS :

• IEEE, Affiliate Computer Society (past member)
• Authors Guild of America